Service information · 5 October 2026
Service terms
Public opening awaits validation of all three connectors and the remaining operational checks. The terms below describe the trial and subscription journey.
Access to the service
When public registration opens, you create your workspace after verifying your email address and connect a supported mailbox. Each person authorises their connection; administrator consent may be required. Until connectors and launch checks are validated, admission remains limited to email addresses authorised by AlpenData.
14 days free, no card
The organisation’s trial begins with its first successful sync and lasts 14 consecutive days. Adding, disconnecting or reconnecting a mailbox does not restart the trial. No paid subscription or payment method is created during the trial.
You stay in control
Setup starts in Observation mode, without automatic moves. Review suggestions before choosing an active sorting mode when available. Messages stay in your mailbox without automatic deletion. Mistakes are possible; corrections and restoration requests remain available until local history is erased.
At the end of the trial
Without an explicit subscription, the service returns to Observation mode with no automatic payment. You can still inspect, correct and request restoration of messages. To continue automatic sorting, the price is CHF 5.90 per protected user per month. Multiple mailboxes belonging to one person count once; administrators without a connected mailbox are not billed. Cancellation takes effect at the end of the monthly period.
Support and closure
Contact contact@alpendata.ch for help or to request workspace closure. No guaranteed response time is advertised. Without a subscription, syncing stops 30 days after the trial ends; local erasure follows operator review. Nothing is deleted at your email provider. Backups and retained evidence are handled separately as described in the privacy page.